Refund policy
Refund Policy7-Day Return Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You will also need the receipt or proof of purchase.How to Initiate a Return
To start a return, please contact us at drapplez@acehealthybites.com or call us at +91 82193 79591. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.Refunds Process
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please note that refunds are processed through our certified payment partners, PayU Payments Private Limited and Cashfree Payments India Private Limited. It can take some time for your bank or credit card company to process and post the refund to your account.